*Screams into pillow* URG! I hate tech support for two reasons.
1. They do not know the first thing about being technical support. Reading a 10 page manual doesn't make you a genius.
2. They are not supportive! They are drones. My fiancee could fly them. Sheesh.
It all started when my newly acquired internet decided it wanted to take a break. I guess I was on Blogger and Facebook too much... Anyway, so it stops working and I immediately call Belkin's tech support. I get a woman who I can hardly understand who is telling me that my laptop isn't sufficient because I am not running Windows 7 nor do I use Internet Explorer. First off, Internet Explorer, really? No offense to you IE users...but it sucks. I am a diehard Firefox fan. Also, I don't use anything higher than XP because its filled with crap that I have no use for. I don't want extra stupid stuff, I just want a fast computer and XP gives me that.
After she told me that it was me that was the problem, I politely hung up and called the ISP. They too went through the SAME. EXACT. INSTRUCTIONS. My temper started flaring. Of course I kept my cool over the phone because it isn't their fault, so I politely hung up with him and then went and raged into the nearest couch cushion I had access to.
Finally, I decided that I was smart enough to do it myself. Google on my phone was too slow so I decided I would just re-enter the code. This time, against the instructions of two "tech supporters," I entered the code in all caps. Guess who fixed the internet? ME.
Why am I not getting paid for this? I was irritated but now I'm liberated. At this rate, I'll be able to even program a television. Lieutenant will at least take comfort in the fact that I can take care of things whenever he deploys.
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Try google chrome, it's a lot cleaner than Firefox. If you do ever decide to upgrade definitely skip Vista and go straight for 7, it's a million times better than Vista and XP.
ReplyDeleteI've tried Chrome and for some reason I just dislike it. I also dislike Windows 7. Too much memory use. Maybe I'm just set in my ways! haha!
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